K•Bro Company Cohort – LevelUp Supervisory Skills Training Program (Starts February 17, 2026)

K-Bro Linen is the market leader in healthcare and hospitality laundry and linen services in Canada, Scotland and the North of England. Putting people first, the company strives to be innovators in industry leading services, sustainability, and environmental stewardship. K-Bro focuses on creating long-term value and is acutely aware that to create meaningful value for their customers and stakeholders, investing in its employees through continuous training and development is crucial. In collaboration with TRSA, K-Bro is investing in its current and future leaders across Canada by offering a K-Bro exclusive cohort of the LevelUp Supervisory Skills Training Program.

The LevelUp Plant Supervisory Skills Training program is a dedicated course focused on developing individuals who are new to their supervisory role or those who are seeking to enhance their supervisory skills in a commercial laundry plant operation. The course covers the essential skills needed for successful supervision, including effective communication, problem solving, decision making, team building, and conflict resolution. Participants will learn how to motivate and engage their team, set goals and expectations, and provide constructive feedback. The course will also address the importance of safety, quality, and productivity in a manufacturing environment, and will help familiarize supervisors with each station in the operation. Through ten 45-minute modules (released weekly and available around the trainees’ schedule), and interactive exercises and case studies, LevelUp participants will develop practical strategies and techniques for supervisors to make a positive impact on employees and the plant operation.

Membership Instructor

Christopher Stammer Author

Christopher Stammer has been a leader and innovator in the world of business performance improvement since starting his career with a global productivity improvement in 1997. He is the CEO of Voluminant, a technology forward company that provides strategic guidance, technology implementation, and people-focused operational improvement solutions to empower organizations to optimize operations and achieve missions. As the Program Leader of the TRSA LevelUp™ Supervisory Skills Training program with 14 years of experience providing training solutions to the commercial laundry industry, Stammer has worked extensively with TRSA, helping them to develop multiple operations-improving learning and development projects ranging from the “Lockout/Tagout Control of Hazardous Energy” to the facilitation of the Maintenance Management Institute. He is excited to develop a family of like-minded emergent industry leaders through his involvement in LevelUp.